12 Month Fixed Term Contract, Part Time (16 hours per week, Thursday & Friday) Please note that our client does not currently offer any Tier 2 sponsorship About the Role The reception team and service is central to residents with our client. The role of the team is to be the first point of contact for all residents and visitors and to provide a welcoming environment for all. We are now seeking a Receptionist and Administrative Officer to provide full reception services and administrative support to both extra care and residential care, to ensure a smooth-running reception area. Youll be on hand to assist with residents, visitors, contractors and staff, ensuring a pleasant and efficient service is provided, and dealing with and re-directing telephone calls and queries. Youll process incoming and outgoing mail and receipt of deliveries, ensure that the reception area is tidy and welcoming at all times and there is adequate supplies of up-to-date literature, ensure the digital information displayed on a TV at reception is always up to date and manage the bookings for guest rooms or any other general events bookings. Youll provide a confidential typing and administrative support service to our client's management team i.e. typing of notices, labels, general correspondence, reports, notes of meetings, mail-shots, filing etc. and record residents repairs and report items as appropriate to the Property Services Department or the handy person for action. About You Our client would like you to have previous experience of office and administrative processes and practices with working knowledge of Microsoft packages (Word, Excel, Outlook) and Internet with demonstrable numeracy and literacy skills. With previous experience working in a care environment, youll have knowledge of older persons services, able to communicate information concisely and professionally. Youll be able to work well under pressure, multitask and cope with interruptions, with the ability to build relationships with internal and external partners and experience of working as part of a team. Our core priority our client strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 30th December 2024. Interviews will take place week commencing 6th January 2025. Please note that our client will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. They are a values driven organisation and our values drive our behaviours. Theyre at our best when continually building on trust, showing they care and making a difference and they hope others will do the same. They are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Our commitment to Equality, Diversity and Inclusion Our client believes in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. They positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, they operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. They are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. They offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme. JBRP1_UKTJ
